Privacy Policy

Please read this privacy policy carefully to understand How We Treat Your Personal Information and What Choices and Rights you have in this regard.

If you do not agree with the Terms & Conditions of this policy, you should not access or use the site or engage in communications with us concerning our products or services.

This Site is intended for users located in INDIA. By using this Site, you acknowledge and agree that you are using the Site from within the INDIA.

VenuGopal Gems & Rudraksha (“we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as part of our business. 

We also believe in transparency, and we are committed to informing you about how we treat your personal information.

This Privacy Policy  provides you with a description of our online and offline practices regarding your personal information and the rights you have regarding your personal information. 

This Policy describes how we collect, use, disclose, and process personal information when you (i) visit our website(s) (e.g., venugopalgems.com); or (ii) otherwise do business with us as a consumer.

Terms and Conditions:-   If you do not agree with our policies and practices, your choice is not to use our Site.

Contact Information:-

When you visit the Site, request information about our products or services, create an account, interact with our website (e.g., a pop-up that asks for your email address to receive offers, etc.),

or contact us (including via phone, mail, email, chat, or social media), we may ask you for your Contact Information.

Contact Information may include your first and last names, email address, street address, city, state, province, zip code, postal code, telephone number, or other contact details.

User Account Information:-

In order to access and use certain features of the Site, you must first create an account.

When you create an account, we collect your User Account Information and associate it with your Contact Information.

User Account Information includes the password that you choose to create, the account number we assign to you, and other information you choose to share with us through your account.

We use this information to facilitate the services provided through VenuGopal Gems & Rudraksha, such as to complete transactions, to communicate with you about your account or transactions, and to offer customer support.

Non-Personal Information:-

We automatically collect certain non-personal information when you access our Website, such as your IP address, browser type, and operating system.

This information helps us to improve our Website and to deliver a better and more personalized service.

How We Share Your Information:-

We do not sell, rent, or lease our customer lists to third parties. However, we may share information with third parties to perform services on our behalf, such as:

(1) Fulfilling orders.
(2) Delivering packages.
(3) Processing payments.
(4) Providing customer support.
(5) Conducting research and analysis.

These third-party service providers are prohibited from using your personal information for any purpose other than to provide these services and are obligated to maintain the confidentiality of your information.

How we use Cookies:-

VenuGopal Gems & Rudraksha uses cookies and similar technologies to improve user experience, for performance and analytics, and our interactions with you. You have the option to disable cookies at the browser level.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

This may prevent you from taking full advantage of the website.

Data Security:-

VenuGopal Gems & Rudraksha takes reasonable steps to secure your personal information from unauthorized access, use, or disclosure. We implement a variety of security technologies and procedures to help protect your personal information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

Changes to Our Privacy Policy:-

We may update our Privacy Policy from time to time. If we make material changes to how we treat our user’s personal information, we will notify you through a notice on the Website home page.

You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information:-

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:-  venugopalgems@gmail.com

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